Responding to Angry Patients and Upset Family Members– Karl Schoffstall, MHS, Penn State Hershey Medical Center
Long Term Quality Measurement for Older Adults – Tamara L. Burket, MS, GCNS-BC, ACNS-BC, CCRN, Fellow Geriatric Nursing Leadership Academy
Neurobics: Exercising the Brain Body Connection– Tamara Burket, RN, MS, ACNS-BC, GCNS-BC, CCRN, FGNLA, Penn State Hershey Medical Center
Dementia vs. Delirium – What’s the Difference, and Strategies to Help the Patient and Caregiver – Tamara Burkett, MS, RN, ACNS-BC, GCNS-BC, CCRN, FGNLA, Penn State Hershey Medical Center/ Dawn Hippensteel, MS, RN, GCNS-BC, CCRN, Pinnacle Health System
Intergenerational Communication – Tamara Burket, MS, RN, ACNS-BC, GCNS-BC, CCRN, FGNLA, Penn State Hershey Medical Center / Dawn Hippensteel, MS, RN, GCNS-BC, CCRN, Pinnacle Health System
The Professional Nurse and Political Activism– Susan McCarthy MSN, RN, CNRN / PA Nurse Alliance, SEIU
Healthcare Reform – Improving Patient Care and Strategic Alliance Activities –Peter Lazes, Healthcare Transformation Project, Cornell University
Advancing Nursing Education– Sandi Vito, Former PA Secretary of Department of Labor, Current Director of 1199 SEIU Training and Upgrading Fund